Multi-Factor Authentication (also known as MFA, or Two-Factor. Contact your administrator if your token stops working. Using the DUO Hardware Token or Emergency Bypass Code with Citrix Secure Gateway, Outlook. Tokens can get "out of sync" if the button is pressed too many times in a row and the generated passcodes aren't used for login. Multi-factor authentication from Duo protects your applications by using a second source of validation, like a phone or token, to verify user identity before. ![]() If you have a Yubikey token, click into the passcode entry field and tap your Yubikey to generate and submit a passcode. Microsoft 365 E3, E5, and F8 plans, Enterprise Mobility + Security E3 and E5 plans, and Microsoft Business Premium include Azure AD Premium. Using the "Device:" drop-down menu to select your token is not necessary before entering the passcode. An active Azure AD Premium P1 or P2 subscription including Conditional Access, with the P1/P2 licenses assigned to each user that will log in using Duo MFA. Users verify that they both know their password (unique knowledge), and that they also possess a hardware token or device running the Duo app (unique. Press the button on your hardware token to generate a new passcode, type it into the space provided, and click Log In or Verify (or type the generated passcode in the "second password" field). To authenticate using a hardware token, click the Enter a Passcode button. If you don't have one, contact your Duo administrator or your organization's help desk. Your organization needs to provide you with a hardware token to use with Duo. Using Duo With a Hardware TokenHardware tokens are the most basic way of authenticating. Has your organization enabled the new Universal Prompt experience? See the Universal Prompt guide for more information and instructions.
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